This privacy policy governs the manner in which BEAR (registered company number 4060423) collects, uses, maintains and discloses information collected from users of www.bearlondon.wpengine.com.

Last updated: 08 May 2018

Your privacy matters

Our website automatically collects the minimum amount of information about visitors each time they visit our site. This information is used to help us understand how our website is used and to ensure our website is always working to meet our customers’ needs.

The personal data we collect will be used for the following purposes:

Cookies

A ‘cookie’ is a data text file that is placed in your browser and allows BEAR to recognise you each time you visit this website. Cookies themselves do not contain any personal information, and BEAR does not use cookies to collect personal information.

Remember the risks whenever you use the internet. While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to BEAR. In addition, other internet sites or services that may be accessible through BEAR have separate data and privacy practices, and therefore we disclaim any responsibility or liability for their policies or actions. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on our website and other sites may be impaired.

How we use cookies
We use cookies on our website in two ways: to continuously improve our website and to effectively enhance your experience. We record the minimal amount of personal information when visiting the site, using the below third-party services.

Google Analytics
Used to help us understand how visitors use our website, we collect information to create these cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us continually improve the website.

For more information regarding Google Analytics please visit: http://www.google.com/analytics/learn/privacy.html

Leadfeeder
Leadfeeder is a B2B sales tool that uses Google Analytics to collate statistical (non-personal) information about the use of our website. We use this information to understand which companies are visiting our website, how they found us and what they’re interested in.

For more information regarding Leadfeeder please visit: https://www.leadfeeder.com/privacy

Hotjar
We record all actions visitors take on the site through Hotjar, collecting information that helps us to identify patterns and behaviours when a visitor uses the site. We use the information to understand how our website is used and to understand where improvements should be made.

For more information regarding Hotjar please visit: https://www.hotjar.com/privacy

AdWords
We use Google Adwords to remarket our services to users based on their actions on our website, enabling us to enhance the end-to-end experience.

For more information regarding Google Adwords please visit: https://www.google.com/policies/technologies/ads

Facebook Pixel
Used to record information about the visitor’s session on our website, we use a Facebook Pixel to understand individual visitor behaviour so that we can effectively remarket our services to them on the social media platform.

For more information regarding the Facebook Pixel please visit: https://www.facebook.com/ads/website_custom_audiences

Email Marketing
When you sign up to our mailing list, we use this information to send you regular information via email. We may tailor our email communications according to which emails you open and which links you click to ensure a positive experience on our site. We store this information securely on Mailchimp and never release any information externally.

For more information regarding Mailchimp please visit: https://mailchimp.com/legal/privacy

Further information

Consent
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified. We will never share your information with any other businesses.

Legal information
This site is owned by BEAR. The information provided on this site is free of charge and for informational purposes only. No warranty is given as to the accuracy, completeness or reliability of content. Any action taken in reliance on this material is entirely at your own risk. BEAR accepts no responsibility for any loss or damage relating to the use of this website.

External sites
This website provides links to other websites, such as our client’s websites and social media pages. BEAR is not responsible for the content of external internet sites. You are advised to read the privacy policy of any external sites before disclosing personal information. No endorsement of the content of those sites is to be implied.

Questions or concerns
If you have any comments or questions, or wish to update, delete or change any personal information we hold, please contact us via info@bearlondon.com